Skip to content | Change text size

      
Office Phones (For Analog Phone)

<ext> = Extention Number
<Lockcode> = 12345 (default)
       
Calling Internal
<ext>
Calling External
<ext>
Pick up (Group)
 
Pick Up (Direct)
<ext>
Transfer <ext> Call Back
Call Forwarding (All) <ext> Call Forwarding
(Phone Busy)
Call Forwarding
(No Answer)
Call Forwarding
( To Release All Call )
Call Forwarding
( To Release when phone Busy)
Call Forwarding
( No Answer)
Last Number Call Redial OR # # Speed Dialing # 000-299
Conference ( with 2 Inside Parties) <ext> Conference (with Outside and Inside) <ext>
Conference (with 2 outside Parties) Tel. No Pad Lock # <Lock Code> #
Unlock Code # <Lock Code> # Change Lock Code #<Old lock code><new lock>
Autorization <Authcode> <Tel No>    

      Office Phones (For Digital Phone)

<ext> = Extention Number
<Lockcode> = 12345 (default)
Adjust Ringer Volume (Up,Down) Feature + Turn Microphone On, Off Feature +
Select Ringer Tone Feature + Calling Internal <ext>
Calling External <ext> Answering (From your ext.) ANSWER (Provided MIC is ON)
Answering (Sub-Line) SUB-LINE (Flashing) On-Hold HOLD <ext>/<sub-line>
Exclusive Hold HOLD (2x) Transfer TRANSFER <ext>
Last Number Call LNR/SPD # OR Conference (3 inside parties) TRANSFER <ext> wait CONF
Conference (outside & 2 inside parties) TRANSFER <ext> wait CONF Conference (2 outside parties) TRANSFER <tel.no> wait CONF
Answer Back Handfree ANSWER Pickup Call (Group)
Pickup Call (Direct) <ext> Call Back (Ext. Busy/Engaged) Transfer
Cancel Call Back # Call Forwarding (All Call) <ext you wish to forward>
Call Forwarding (When Busy) <ext you wish to forward> Call Forwarding (When No Answer) <ext you wish to forward>
Release Call Forwarding
(For All Call)
(For Phone Busy)
(For When No. Answer)
Speed Dialing "000-299"
Pad Lock (Lock Phone)
# <Lock Code>#
Pad Lock (Unlock) # <Lock Code> #
Change Lock Code # <Old Lock Code><New Lock Code><New Lock Code Again> Authorization Code <AuthCode> <Tel.No.>
Retreive Voice Message (Internal) 46003 <ext> <Follow Announcement>
Retreive Voice Message (Outside) 03-55146003  #  <ext> <Follow Announcement>

 
ITS Service Desk

Located on Level 1,
Learning Commons,
Building 7

Tel: +603 55146000 Ext : 46200
Fax: +603 55146088
Email Service Desk

Working Hours:
Mon - Fri: 8.30am to 5.30pm
Closed on Saturday, Sunday and Public Holidays.