ITS Knowledge Base

• Antivirus
  

  > How to check the operation status of your antivirus
   

• Passwords
  

  > How to change a network password
  > How to change e-mail password
  > How to replace e-mail password in Ms. Outlook
   
  

• Email
  

  > How to setup an out-of-office email
  > How to setup an email account in Ms.Outlook
  > How to manage junk e-mail in Ms.Outlook
  > How to configure junk e-mail in Ms.Outlook
  > How to configure IMAP
  > How to backup your MS-Outlook emails  
  
  

• Video Conference
  

  > How to make a booking
  
  

• Off Campus Connectivity
  

  > Local Area Network
   
• How to install and configure Polycom PVX 8.0.2
• How to install and use PDF995
• How to install a Citrix Client
• How to map to a network drive
• How to change drive letter
• How to grant folder access
• How to check Ariba & Lotus Notes
• Software information